Privacy Policy
PRIVACY & CLIENT RECORDS
We do not mine data. We maintain a private Client Folder for each individual to facilitate the hand-crafting of your piece, handle international customs, and provide a permanent record for your insurance and authenticity purposes.
COLLECTION
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Identity: Name, billing/shipping address, and contact details.
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Technical: IP and cookies are used strictly for site functionality and secure checkout.
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Financial: Payment is processed via Stripe or Wix Payments. We do not see or store your credit card numbers; we only receive confirmation of the transaction.
GLOBAL HANDLING
Your data moves where your jewelry is forged. Information is shared only with:
Our Ateliers: Secure facilities in Toronto and Dubai for order fulfillment.
Logistics: DHL or FedEx for secure, insured international delivery.
Compliance: Customs authorities as required for the legal import of precious metals and lab-grown stones.
CLIENT CONTROL
Your file is yours. You may request to view your folder, update your details, or have your record permanently deleted from our internal database at any time.
ENQUIRIES